Featured Panera Bread: A Social Media Customer Service Story by Dan Perez January 13, 2013 written by Dan Perez Having moved down to South Florida from New York over 10 years ago (has it really been that long?), I’ve come to realize a few things: Hot, humid with a … Continue Reading January 13, 2013 0 FacebookTwitterPinterestLinkedinTumblrWhatsappEmail