Tag: twitter
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Fear and Loathing in the Social Media Space: An Observation
Frustration abounds in the social media space, but is anybody really doing anything about it? Read more14
Panera Bread: A Social Media Customer Service Story
Effective customer service in social media is about listening to the customer and taking action. Well, here's what Panera Bread did... Read more13
Why We Can't All Just Get Along (And Why It's OK)
Instead of lamenting the state of "nice" on the social space, we should understand and accept the deepest essence of human nature... Read more21
The ONLY Social Media Book You'll Ever Need. Really.
Social media may have changed the way we communicate but what people want has remained the same... Read more30
6 Blogging Tips for Dummies...by a Dummy
Blogging isn't hard as long as you don't listen to too many "experts". Just write... Read more14
Leadership, God, and Darwinism: An Observation
When it comes to leadership, people will, more often than not, let you down. The good news is it isn't our fault...it's God's. Read more45
Twitter Chats, Leadership, and Fantastic Ideologies: A Rant
Twitter chats are rife with ideology, especially when the discussion is about leadership. But how much of it is fantasy compared to reality? Read more73
Captain Smack, Red Pills, Rabbit Holes, and the Blogging Matrix
Are you living in the Blogging Matrix? If so, then maybe it's time to pop a red pill and dive into the rabbit hole... Read more69
