This past week, I spent a day at Hispanicize, a self-proclaimed “iconic annual event for Latino trendsetters and newsmakers in social media, journalism, marketing, film, music and innovation”. In just four years, it’s become quite the event. Corporate sponsors, celebrity film screenings and Latino music stars were aplenty. I was actually contacted a few weeks before the conference by the good folks at General Motors, who were one of the event sponsors. Apparently, they got the crazy idea that I was a blogger of some import and invited me to attend the four-day event on their dime. They let me know that I was free to attend any event I wanted but they would love to have me at one of the GM sponsored presentations.
Now, I’m many things but I’m not ungrateful. So, despite a busy week of video shoots, I managed to make it down to Miami and pop in on their “How to Plan and Execute a Great Latino Blogger Event” presentation. And no, I have no intention of ever planning and/or executing a great Latino blogger event, but again, I’m not ungrateful. Moreover, I had always been curious about the growing interest from corporations to bloggers and the seemingly endless blogger events of all kinds going on weekly (it seems) around the globe. Attending this particular presentation, however, did make one thing unreservedly clear.
Bloggers are being used by corporations.
Now, I’m not talking about the A-List blogs with tens of thousands of subscribers; the interest there is pretty obvious – tap into their massive audience. That particular blogger, however, doesn’t really need the brand boost as they’ve already built up their audience and possess quite a bit of leverage. I’m talking about the mid-level blogger with a few hundred subscribers; the guy or gal that holds down a 9-5 job (or is supported by a spouse) and blogs on a particular topic (tech, fashion, parenting, filmmaking, etc) in their spare time. That blogger.
The blogger who saves up every year to attend conferences like Blogworld and SXSW because they feel they “have to” be there. The blogger who emails/tweets (stalks) the folks from the high-traffic blogs in the hopes of landing a guest post spot. The blogger who desires to earn a living by blogging. The blogger who dreams of becoming the next Arianna Huffington or Pete Cashmore (but deep down knows it’s just a dream). This is the blogger I’m talking about.
Now, let’s move on to where I start getting suspicious, yes?
The presentation featured a panel of social media/PR folks, Connie Burke, Communications Manager for General Motors, Rory Lassanske of Mama Contemporanea, a Spanish mommy blog, Megan Connelly, PR & Events Assistant Manager for Bloomingdale’s, and Jose Resendez, Account Executive for Fleishman-Hillard.
During the hour presentation, the panelists all stated that they give certain bloggers exclusive access to VIP events, offer them free beauty products, even give them a brand new car to drive for a week. What’s the catch? A blog post, that’s what. A positive blog post.
Now, put yourself in the shoes of a blogger who spends lots of time on their blog in the hopes of an eventual return (we all know that there are probably several dozen better ways to spend your time in the hopes of making money but to those who blog – more power to you). Along comes a major brand inviting you to an exclusive event, or giving you free products to try and/or to give away to one or more lucky readers of your blog, or offering you the opportunity to drive a brand new car around for a week.
Wow! All the hundreds of hours I spend blogging is finally starting to pay off!
It’s called validation. And when you spend a lot of time doing something for little to no money, we need it eventually, no? Validation means somebody has acknowledged that what you do has value; that you’re on the right track, that your tiny little blogger voice crying out in the online wilderness has been heard; that you matter.
Anybody who’s been there knows that feels good, right?
Ok, so here’s where I get suspicious. Corporations validate the blogger, reach out their hand to them like the cartoon guy to the girl sitting in the diner in the A-ha video “Take On Me“, get them thinking about that private island they’re gonna buy with all the dough they’re finally gonna start making with their blog. But what the corporations really want is to channel their voice through the blogger to the blogger’s audience. I get that and I’m cool with it.
So here’s my dilemma: How credible is the blogger’s voice after that?
I get the whole full disclosure thing, but am I really gonna expect a poor write-up of a company’s product or service after they made that C-list blogger feel all warm and fuzzy with their validation? After they offered them free products? Gave them exclusive access to VIP events? Gave them cool stuff to give away on their blog? Let them drive a new car for a week?
Sure, it can happen. But then that blogger, who finally broke on through to the other side, can kiss away that relationship with that brand. Maybe even land on a corporate blacklist (“Bloggers Who Might Just Tell It Like They See It“) and go back to just blogging as a full-time hobby. And what about the “perception” by your audience that your blog suddenly matters because GM gave you a car to drive for a week?
“Wow! GM let you drive a brand new car for a week? You must be a really important blogger!”
“Yeah, but then I wrote that the car sucked monkey balls on gas mileage and didn’t have enough horsepower to pass a Fiat on the highway. Now GM won’t return my tweets or emails. Oh, well.”
There goes the private island.
I spoke about this after the presentation with Connie Burke of GM. She assured me that blogger honesty and integrity were very important in deciding who to let drive a brand new car. I believed her. My problem lies more with the blogger and their sudden feeling of importance. And what about ROI for GM using bloggers as spokespersons for their automobiles? Burke stated that other than the usual social media metrics (hashtags, mentions, etc), tracking sales is still a work in progress.
Megan Connelly of Bloomingdale’s informed me that she goes as far as establishing long-term relationships with her bloggers; staying in touch with them and really getting to know them. A wise move. People like people who like them…but do they really believe in the product? There’s the rub, yes? Do I still trust you or are have you sold out?
Ultimately, as in all things business, sales and profits will determine whether catering to bloggers (and the so-called online “influencers”) can move product or not. But what about the integrity of the blogger? One day you’re sharing with your audience the deepest fears and desires of your soul, the next day, you’re pushing Pam Non-Stick Cooking Spray on them. When you stop telling and start selling, people are gonna get suspicious.
I’ve seen it happen. So have you. Especially in the mommy blogger circuit which has quickly become a main target of those eager corporations. So has the Hispanic community, as evidenced by the overwhelming corporate presence at Hispanicize. Hispanics accounted for most of the nation’s growth (56%) from 2000 to 2010. Moreover, with a purchasing power of $1.2 trillion dollars, big brands are looking for a way to engage with this fast-growing and fiercely loyal demographic.
And they’re also looking for a few good bloggers.
So as more and more corporations dig deeper into the blogosphere for brand ambassadors, I wonder what effect it will have on the state of blogging, which has already become a rank toilet bowl of redundancy and thrice told tales. Blogging today is more of a strategy than an artform anyway. Coloring by the numbers will often get you farther along than those who dare to color outside the lines. The buzzwords of “authenticity” and “transparency” have become as bastardized as the word “author” these days. People are gonna do what’s best for them – now and always. As long as you can live with yourself, I guess it’s all good, right?
If Metallica’s massive sell out with The Black Album taught us anything it’s that if you fail one audience, another, larger audience might just appear. That’s why we sell out in the first place, isn’t it? To get more. Lots of big brands are looking to hook up with bloggers to spread their message and lots of bloggers are looking to hook up with big brands to boost their blogging cred.
The blogging game has certainly changed, people.
But is it changing for the better?
[Photography by Helen Warner]
NOTE:
I want to thank Catherine Cuello of profero.com and GM for their kind invitation, it was very nice meeting you all.
22 comments
Yes, yes and yes to everything you said above (and no, I was not compensated for that positive affirmation.) Ironically, I just read a post about someone getting a car to try out for a week. Seriously? Those things really happen?
While of course I would love to be compensated for what I love to do–write humor somehow–this whole situation makes me glad that I’m a peon who will never be “big” enough to be of interest to big corporations. Ha. I have seen many blogs that I used to enjoy lose their authenticity in favor of chasing more readers, more page views, more everything. I get bummed, but in a way I suppose that I get it. We all want validation and to be acknowledged, but at what cost?
Great post, my friend. As always.
Abby,
I have no problem with people being compensated for their writing talents – it’s when they abandon the style of writing that got them there for the sake of making a few hundred bucks a month – that’s what’s disappointing.
I’d love to see a cat company paying you to write funny observations about your cat and their cat products – I know the quality of the writing will still be at your usual high level. Moreover, I think you’d still write posts about your usual “issues” which is why so many people love your blog. Myself included 🙂
Abby,
I have no problem with people being compensated for their writing talents – it’s when they abandon the style of writing that got them there for the sake of making a few hundred bucks a month – that’s what’s disappointing.
I’d love to see a cat company paying you to write funny observations about your cat and their cat products – I know the quality of the writing will still be at your usual high level. Moreover, I think you’d still write posts about your usual “issues” which is why so many people love your blog. Myself included 🙂
I have been lucky to have a few companies contact me to sell ad space on my blog, but it’s nothing I can retire from. If a company wants you to write about their product. It’s always best to be honest about it. Just don’t use words or phrases that are hurtful. Instead use ones that will end up helping both the customer as well as the company. They will appreciate your honesty and want to use your site again. If not, then their product wasn’t that good and you shouldn’t waste your time having it on your site
Be honest. Don’t be hurtful. Hope they want to use you again.
Makes sense to me. Thanks for the comment 🙂
Heck, I don’t even run ads. I’ve had offers, but the minute I’m told that it requires a “guest post” about the product or something similar, I turn it down.
I went into this with no illusions of making dime-one. My blog is nothing more than an outlet for my thoughts, and my thoughts aren’t for sale.
I’ve also had offers that included guest posts – just not what my site is about. I’m a video producer not a blogger. Oh, and only sell your thoughts for big money 🙂
Wow! Tell it like it is and hold no punches. I love it. Yes, you are right on in every way. This is why I quickly realized how irrational it was to think about getting paid as a blogger. I’m not going to write about air freshener, dryer sheets or anything else that some company wants to throw me a bone over. This isn’t to say that I’m opposed to making money from writing. But, as far as I’m concerned, blogging isn’t the way to do it.
I have to say that the freeing thing for me has been getting my social media business going and getting paid helping people with that. The blog on my business site serves a purpose but totally in a support role. It showcases my expertise, it’s not a means to an end. My fun, social commentary blog is solely for the creative outlet. I’m embracing that more now.
It’s all about whatever the goals are for the person. I just don’t want to be beholden to some companies to write posts that my heart isn’t in to.
“I just don’t want to be beholden to some companies to write posts that my heart isn’t in to” – well said. I get that for many bloggers, the need to make a few bucks a month is pressing – I get that and to each his/her own.
What’s disappointing for me is the sudden redirection of the blog’s focus and content. Your blog should be somewhat of a peek into the window of your life – a way for your customers to understand who you are. I don’t learn a hell of a lot from someone pushing Fiber One giveaways on their blog…other than the fact that they’re trying to make a buck or two. So am I…
Always nice to see you here. Good luck with that business 🙂
It all boils down to the person. Can an individual remain impartial when there’s financial association? Yes – the good ones can. Otherwise we wouldn’t have political columnists, or sports presenters, that have to report on all sides of a party or team without bringing their own bias into it.
If we’re truly at a stage where blogging (or “new media”, if people still want to attach that acronym) is becoming the trusted resource over print and trade publications, then why shouldn’t a blogger be compensated in some form or another for their time, and opening up their audience to a brand (if handled properly)?
There will always be folks who don’t disclose a relationship, just as there will always be folks who disclose and then get criticized for the relationship. It’s not the business transaction that’s “questionable”; it’s simply how that person moves forward that’s more at stake.
And if a brand only wants a positive review? Screw them, you don’t need to work with them. The best brands want the negative and questioning reviews, since that ultimately helps them shape a product their customer base wants.
Danny,
As my post stated, I think the high-end political, sports, fashion, etc. bloggers can be more impartial because they’ve already built up the audience and possess some leverage. It’s the mid-level bloggers that are my targets here. There are a lot of bloggers looking for that “break” that helps justify their hours of blogging. They want (need) that money so much that they’ll say anything to keep those few hundred bucks or more a month rolling in.
This is not to say that these bloggers can’t be impartial – I do believe they can. I just rue the fact that this sudden brand partnership usually begins to infringe upon the freshness and creativity of the blogger, that’s all.
Always a pleasure to see you here at my modest little blog, mate 🙂
“…a rank toilet bowl of redundancy and thrice told tales”
Great mellow-harsher Dan. The ethics of blogging become ever more important: the humble blogger must now bear the responsibility (and accountability) of the advertiser. There should be a best practices guide in place for both brands and bloggers.
I went a bit too far there didn’t I? Shame on me 😉
Best practices already exist – there’s just a difference between blogging (writing) and selling (propaganda), yes?
Cheers, my dear 🙂
Every time I see a blogger tweeting etc about a product from a blogger event, I mentally cross them off my list of people to trust. So, there’s your answer to credibility.
Inviting bloggers to product launches and other events is all the rage in my part of the world (Pakistan) and I have seen how it changes previously down to earth, modest young people. Suddenly, they have no time for you (even if all they do is sit in front of their computers checking their blog’s stats). They start unfollowing people on Twitter saying they can’t deal with the deluge of all the mentions (which is rarely true).
But I think I’m digressing here. Back to the point, I’ve seen brands telling bloggers who are tweeting about events to keep the tweets positive. Since most of the tech bloggers are young kids (between 18-22), they are usually cowed down. They know that if they want to be invited to the next event, the reviews must be positive. So we usually see the same people at most events.
If you aren’t invited to even one event, the word goes around and you are shunned by the whole blogger community. It’s almost like a mafia.
The only ones who do have the courage to write honest reviews are the better established older bloggers. Who, coincidentally, hardly ever get invited to such events. 😉
Rabab,
So you’re saying that the outlandish claims made by me on this post actually have some substance?!!! Who would’ve thunk it?
You’re absolutely right, my dear. And yes, the more established blogger who cultivated his/her own audience via their own voice – they don’t need to cater to brands as much.
Thanks for your comment – you hit the nail on the head 🙂
There’s brands I love and I openly give them love from time to time. So I just can’t figure out why Porsche hasn’t put me in a black 911 Carrera 4S for a month and given me some road trip money and spare change for a shotgun camera man. I could have some fun and get social with it.
Just the other day, i had Vangelis’ Chariots of Fire going and I was keeping pace with a Carrera 4s at 120 in my Cayenne S.
That was a magically delicious moment. The passion and the excitement was authentic, real and visceral. And the sound track was perfect.
Back to your point, brands need to find their fanboys (or fangirls) and leverage that authentic passion for the brand. Everything else is just ad spend and ad spend, as we know, is more spend than roi. If I can make 1000 of my facebook friends/fans feel my authentic thrill for a Porsche’s roar at 6000 rpm, that does a lot more for the brand than Bieber’s millions getting a dozen tweets. Duh!
Stan,
I drive a Ford Focus and some of my other fave brands are Charmin and Skippy’s Peanut Butter. I’m afraid I couldn’t relate to the whole Porsche/Cartier/Poltrona Frau thing…
Sorry 😉
I got you covered on the low end. I’m a fan of the 75 hp Dacia Logan. And I have driven it at 100 mph – that requires some hutzpah. Nevermind that it takes more than a minute to accelerate to that speed.
Skippy is priceless – especially when you are overseas. And so is Palmolive dishwashing soap and Masterpiece Original BBQ sauce for that matter.
Hola! I too was at Hispanicize, my second time there. I’m one of those C-list bloggers you speak of. Tell ya what- hook me up with one of those big time corporate sponsorships and we’ll see if my online voice changes. I’m up for the challenge. BB2U
I’m up for the Pepsi challenge as well 🙂
I have to admit, when a brand/product approaches me about promoting them I do get a warm fuzzy glow that stays with me for all of 2 minutes. You’re absolutely right. It’s about the validation aspect. Some company that makes money thinks I’m good enough to promote their product and they want to GIVE me the product for myself and some lucky reader! Flattering. Perhaps you now look at my blog and think, “But… but…she doesn’t promote anything!” Correct. Thus far I have not been offered anything I believe in or even come close to discussing on my blog.
No offense to the scrapbookers of the world, but if one more piece of scrapbooking software is offered to me I might scream. I can count on absolutely zero fingers how many times I’ve ever come close to discussing anything on my site that says I scrapbook or enjoy cataloging the events of my life in some fancy frilly way. Adult toys? Perhaps. Books on relationships? Sure.
When the corporations start spending a little time getting to know the blogger they are approaching they will see a more substantial ROI. When you see Samsung, Apple, or BMW advertisements on my site you will know some savvy corporation has taken time to get to know me. Until then I might just have to start scrapbooking the train wreck that is my relationship experiences. I’m going to start by cutting out ransom-note-esque words like Loser, Jerk, and Idiot and pretty little bleeding broken hearts and angry faces. :-p
Angie,
Validation can be rather powerful for some bloggers – especially when you invest several dozen hours a week to your blog without making a nickel. Well, if it means anything, your blog is worthy to be praised in the opinion of this humble filmmaker.
I actually hope you sell out for mad crazy dollars. Until then, keep doing what you do, yes? 🙂